City of San Diego: Chatbot Development Integration with San Diego’s “Get It Done” Customer Notification Platform

The Challenge
The Economic Development Department, and Transportation and Storm Water Departments is seeking a easy-to-use and cost-effective solution to improve the development and implementation of mobility options for our all our neighborhoods.

Requirements
The City of San Diego will only accept vendor applications from vendors with an established business in the State of California. Please only apply if you have an existing business address in the State of California.

Contracting Approach
Through City Innovate’s 2019-2020 Startup in Residence (STIR) program, the City of San Diego may enter into a Memorandum of Agreement (MOA) and subsequent Sole Source procurement process with one or more selected Startups, accepting the preceding STIR procurement process as valid.

All purchases made by the City of San Diego including any purchases of civic technology products related to City Innovate’s Startup in Residence (STIR) program, must comply with the City of San Diego’s terms, conditions, and minimum qualifications.

The City of San Diego reserves the right in its sole discretion not to enter into any contract as a result of participation in the STIR program.

How to Apply
Please complete the application to be evaluated for an opportunity to enter into a paid contract.

The application has two sections and typically takes less than an hour:
1. Describe your organization and product; and
2. Meeting expectations and commitments.

The application can be saved and returned to at a later time (click the “Finish this later” link in the header). Applications can be edited after submission until the deadline. No changes will be accepted after the deadline.

What happens after I submit an application?
1. Application will be formally evaluated and scored in December as part of phase 1
2. The highest scoring applicant may be invited in December to phase 2
3. Phase 2 consists of a demonstration period (typically January - May 2020 but can be shorter or longer based on mutual agreement)
4. At the end of phase 2, a final evaluation will be conducted
5. Based on the results of the final evaluation, the government may enter into paid contract (nearly 80% of startups enter into a contract)

View FAQs and other challenges at STIR.